What must a funeral director provide upon request regarding pricing?

The correct answer is that a funeral director must provide a written statement itemizing the services requested and their costs upon request. Under the Federal Trade Commission's "Funeral Rule," funeral providers are required to disclose itemized pricing to consumers. This requirement ensures that consumers have a clear and comprehensive understanding of the costs associated with the services they are considering.

Providing a written statement allows families to make informed decisions about funeral services based on explicit pricing. It also promotes transparency and helps prevent any misunderstandings regarding costs, which can often be a significant concern during the emotionally charged time surrounding a loss.

Other options fall short of this requirement. A verbal summary, while informative, does not provide the same level of clarity as a written itemization. A brochure with prices might not reflect the specific services requested by an individual and is often seen as insufficient for detailed inquiries. Additionally, information about expected future price changes is not a necessary requirement for funeral directors and is not a standard provision under the rules governing pricing disclosures.